|1.||Freight Allowance||F.O.B. Phoenix AZ. Freight allowed on orders more than $1,500 net, for shipments within the continental U.S. For shipments to Alaska, Hawaii, and Puerto Rico, freight allowance is $1,500. Consult factory for handling. Contact factory for freight charges.|
|2.||Payment Terms||Net 30 days|
|3.||Time of Delivery||2 - 10 weeks ARO, based on the product ordered and stock availability.|
|4.||Special Handling||Any orders with special shipping requests will be at customer expense.|
|5.||Emergency Deliveries||1 - 10 days ARO with prior confirmation of stock.|
|6.||Geographic Delivery Area||48 Contiguous States and DC, AK, HI, and P.R..|
|7.||Late Payment||A One and One Half Percent (1.5%) late charge will be applied each month to past due invoices.|
|8.||Price Escalation Policy||Hold for release orders will be price protected for six (6) months from date of receipt. On orders released beyond six months, Barron Lighting Group. reserves the right to assign a Goods Escalation Increase of 1% per month.|
|9.||Cancellation Policy||Cancellation of any custom orders including Hold For Release orders will be subject to a minimum of 45% restocking charge. For standard product orders, this charge may be waived. Consult factory for authorization.|
|11.||Warranty||1 year warranty Standard. Individual product warranties are listed on the product spec page. Any component that fails due to a manufactures defect is guaranteed for one (1) year. The warranty does not cover physical damage, abuse or acts of God. Manufacturer reserves the right to charge for such repairs if deemed necessary.|
No merchandise may be returned without prior written authorization from the factory. Requests must be made with our Sales Agents for transmittal to the factory within 30 days from the date of shipment by Barron Lighting Group. All returns must be shipped freight prepaid to the location designated on the return authorization. Credit will be issued based on the original invoice price, less a restocking charge of 45% minimum, less reconditioning and replacement costs if necessary and less the freight expense of the original shipment. The reconditioning charge will be determined by the repair, refinishing or reconditioning required to restore the merchandise to a saleable condition. All non-stock, special, custom-made and modified versions of normal factory stock items are not returnable. Product that has been installed is not returnable.
Upon request, a Return Goods Authorization (RGA) will be issued. Defective materials must be returned to Barron Lighting Group within 30 days of the issue date, or the RGA is invalid. Once Barron Lighting Group receives the material, it will be repaired and returned, replaced, or credited. Course of action will be determined prior to material being returned. Turnaround for repair is typically 10-14 working days. Replacement lead times depend on the model and quantity.
When requesting an RGA, you must include the following:
- "Bill-To" Customer's Name
- Original Purchase Order Number
- Catalog Number and Quantity To Be Returned
- Reason For Return
Invoices for replacement materials are due in full. Credit will only be given when the material is returned to Barron Lighting Group.
When returning materials on an RGA, please note the following:
- An RGA number must be issued before material is to be sent to Barron Lighing Group
- Enclose a copy of the RGA with the returned material
- All warranties are void if the material is found to be defective by anything other than manufacturers defect or a defect in workmanship
|All returns should be sent to:||Barron Lighting Group
7885 N Glen Harbor Blvd
Glendale, Arizon 85307
Barron Lighting Group reserves the right to charge for parts and labor of all repairs deemed necessary due to installer error in order to return material in working order.